Shipping & Delivery Policy

Covid-19 Updates:

Please note that shipments are being delayed due to COVID-19. All shipments to the US will be sent on Mondays. Thank you for your patience and understanding.

Normal order processing can take between 1-3 business days (Monday – Friday).

Shipping Delivery


Shipping Service

Delivery Timeline




 Priority Mail

1-3 business days


Ship orders within the U.S.

The fastest way to ship orders within the U.S.





You can track your order by clicking here.

Standard Ground:

We offer FREE shipping to all U.S. states for orders over /USD 150 /. Orders delivered within the 48 contiguous states should arrive in 5– 7 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.

2-Day Shipping: We offer USPS Priority Mail shipping for $7.90 to $19.95 depending on the size of your order. Deliveries will be made by 8 p.m. in 2 business days to most U.S. addresses. Disclaimer: USPS Priority Mail will be delivered within 2 business days however delay may occur due to force major. 

Overnight Shipping: We offer USPS Express shipping to be delivered on the next business day. Shipping fee will be determined by your order. Deliveries will be made by 8:00 p.m. on the next business day to most U.S. addresses.

*All orders will be shipped within 48 hours of the order date, Monday through Friday, excluding Federal holidays. For expedited shipping, orders must be made before 2:00 p.m. PST. We are unable to ship to P.O. boxes or third party shipping services.  Gobi Cashmere USA is not responsible for delays due to weather.


What is the "Oversized Shipping" charge?

For some items shipping within the U.S. an incremental shipping charge may be incurred due to an item’s size and weight. The incremental charge is charged for total quantity ordered. Note: The incremental charge, if applicable, is displayed on product detail pages and throughout checkout.

Shipping Promotion Exclusions

The following items are excluded from shipping promotions: Oversized Shipping Charges and Gift Cards.

Signature Confirmation

Some orders may require a signature at time of delivery. If signature is required, carrier will make three delivery attempts, excluding weekends and holidays. Carrier will not deliver unless they acquire a signature.